choosing a host for your business website

Web Hosting 101: Essential Tips When Choosing a Host for Your Business Website

Choosing the right web hosting is one of the most important decisions a small business can make when establishing an online presence.

It’s not just about getting your website live – it’s about ensuring that your site remains fast, secure, and accessible to customers 24/7.

I’ve seen firsthand how the right hosting can boost a business, and I’ve also witnessed the headaches caused by the wrong choice.

That’s why I’ve put together this guide – to share the insights I’ve gained through the years, so you can confidently select a web hosting solution that keeps your business running smoothly, securely, and ready to grow.

Starting with:

Key features to consider in web hosting

When evaluating web hosting options for your business, it’s essential to focus on features that directly impact your website’s performance, security, and scalability. Here are the key features to prioritize:

Reliability and uptime guarantees

Your website needs to be available whenever your customers want to access it. That’s why reliability and uptime guarantees are critical.

👉 Look for hosting providers that offer at least a 99.95% uptime guarantee. This ensures your site experiences minimal downtime, helping you avoid missed opportunities and frustrated visitors.

Speed and performance

Website speed isn’t just about user experience – it’s also a crucial factor for search engine rankings. A slow-loading site can drive potential customers away, so it’s important to choose a host with solid performance.

👉 Check that the provider uses modern server technology, offers SSD storage, and provides content delivery networks (CDNs) to ensure fast loading times, especially during peak traffic.

Security features

Security is crucial, especially when handling sensitive customer information. It’s actually forbidden by law to not care about your customers’ data. If you’re based in the EU, for example, then any not disclosed security incident comes with hefty fines – in the millions.

👉 Ensure your hosting plan includes essential security features like SSL certificates, daily backups, DDoS protection, and regular malware scanning. These features help protect your site from threats and give your customers confidence that their data is safe.

Scalability

👉 As your business grows, your hosting needs will change. Choose a hosting provider that offers scalable options so you can easily upgrade your plan as your traffic increases.

This flexibility prevents you from outgrowing your hosting solution too quickly and ensures your site can handle more visitors without compromising performance.

Customer support

👉 Reliable customer support is invaluable, especially when technical issues arise. Look for hosting providers that offer 24/7 support through multiple channels, such as live chat, phone, and email.

Responsive and knowledgeable support can save you time and stress, allowing you to focus on running your business rather than troubleshooting hosting problems.

You can also do additional research when it comes to the quality of the host’s support. Go to platforms like Trustpilot to find out what other real users think of any host’s service and support.

siteground trustpilot score

Types of hosting: an overview

When it comes to web hosting, there are several types available, each designed to meet different needs. While some options are more advanced and suited for larger businesses, it’s important to be aware of what’s out there, even if they might not be necessary for your small business right now.

Shared web hosting

Shared hosting is the most common starting point for small businesses. It’s affordable and easy to manage, making it ideal for websites with moderate traffic.

With shared hosting, your website shares server resources with other sites, which keeps costs low. However, this also means that your site’s performance could be affected if other sites on the server experience high traffic.

Shared hosting also sometimes requires you to do some mild under-the-hood configuration and maintenance work. Not a lot, though – it’s all pretty doable.

Managed hosting

Managed hosting is perfect for small business owners who prefer to focus on their business rather than dealing with the technical side of running a website.

With managed hosting, the provider takes care of maintenance, security updates, and backups for you. This hands-off approach is great for non-technical users, though it does come at a higher cost compared to shared hosting.

Other hosting types

There are other hosting options like VPS (Virtual Private Server), dedicated hosting, and cloud hosting. These offer more control, resources, and scalability, but they’re typically more complex and expensive.

While these options may not be necessary for your business right now, it’s good to know they exist as your business grows.

For most small businesses, starting with shared or managed hosting is the best approach.

These options provide the right balance of cost, ease of use, and performance, allowing you to focus on building and growing your online presence without getting bogged down by technical details.

Choosing the right web hosting plan

Selecting the right web hosting plan is a crucial step in setting up your online presence. The plan you choose should align with your current business needs while also offering the flexibility to grow as your website gains more traffic.

Here’s how to make an informed choice:

Shared hosting: a cost-effective starting point

As I mentioned above, for most small businesses, shared hosting is a practical and affordable option.

It provides all the basic features needed to get your website up and running without breaking the bank.

When evaluating shared hosting plans, focus on key aspects like storage space, bandwidth, and the number of websites you can host on one account.

Look for providers that offer easy-to-use control panels and one-click installations for popular CMS platforms like WordPress.

It’s also worth to check it the host perhaps offers a free domain name bundled in with the hosting offer. For example, Bluehost gives you a free domain for the first year.

Managed hosting: a hands-off solution

If you’re not particularly tech-savvy or if you simply want to focus on your business without worrying about website maintenance, managed hosting might be the way to go.

With managed hosting, your provider handles most of the technical aspects, including updates, security monitoring, and backups.

This option is more expensive than shared hosting – usually in the $20 / month range, whereas shared hosting can be around $5 / month – but the peace of mind it offers can be well worth the investment.

Managed setups like WP Engine’s or Kinsta’s are also more optimized to run WordPress sites specifically, with all the configuration done for you from the get-go.

Managed hosting is ideal for small businesses that prioritize convenience and support over complete control.

Evaluating the resources you need

Before choosing a plan, consider your website’s expected traffic, the types of content you’ll be hosting (e.g., images, videos, blogs), and any specific features you need, such as e-commerce capabilities.

For example, if you’re running an online store, you’ll need a plan that supports secure transactions and has enough resources to handle higher traffic during peak shopping periods.

Don’t forget to check for essential features like SSL certificates, automated backups, and email hosting, which can be included or offered as add-ons.

Scalability for future growth

As your business grows, so will your website’s demands. Choose a hosting provider that offers scalable plans, allowing you to upgrade easily without migrating to a new host. This ensures your site can handle increased traffic, additional content, and more advanced features as your business expands.

By carefully considering these factors, you can choose a web hosting plan that not only fits your current needs but also supports your future growth, ensuring your website remains a reliable and effective tool for your business. I will have some more tips and recommendations later on.

Factors that influence hosting costs

Understanding the costs associated with web hosting is essential for making a smart investment. While it might be tempting to go for the cheapest option, it’s important to consider what you’re getting for your money and whether it aligns with your business needs.

Here’s a breakdown of the factors that influence hosting costs and what to watch out for:

Understanding pricing tiers

Web hosting plans come in a variety of pricing tiers, each offering different levels of resources and features. Basic shared hosting plans are usually the most affordable, making them ideal for small businesses just starting out.

As you move up to more advanced plans, such as managed hosting, the costs increase, but so do the benefits – like better performance, enhanced security, and additional support.

bluehost hosting tiers

Resources and features

The more resources you need, the higher the cost. Key resources include storage space, bandwidth, and CPU power. Hosting plans that offer more of these resources tend to be pricier, but they’re necessary for handling higher traffic, large amounts of content, or resource-intensive applications.

Additionally, features like automated backups, security tools, and e-commerce support can also raise the cost, so it’s important to assess which features are truly necessary for your business.

Here’s an example of Bluehost’s offering just to give you an overview:

bluehost hosting plan differences

While each of these tiers comes with the same technical parameters when it comes to things like SSL, CDN, or DDoS protection, please pay attention to the number of sites you can host with each tier, the traffic load that the tier is ready for, and the disk space you get in the package.

Hidden costs to watch for

When comparing hosting plans, be mindful of potential hidden costs. Many providers lure customers in with low introductory prices that significantly increase upon renewal.

Here’s an example of this in practice from Bluehost:

bluehost price hike

And from SiteGround:

siteground price hike

These two are very recognizable companies in the hosting space, so the price hike is not necessarily a hit against them, but an acceptable market practice.

Additionally, certain features that seem essential – such as SSL certificates, domain registration, or email hosting – might not be included in the base price and could come with extra fees. Always read the fine print to understand the full cost of ownership.

Long-term value

While it’s important to stay within your budget, consider the long-term value of the hosting plan you choose. A slightly more expensive plan with better uptime, faster speeds, and stronger security could pay off by boosting your website’s performance, improving customer satisfaction, and increasing sales.

💡 It’s often worth investing a little more upfront to avoid the headaches and lost opportunities that can come with cheaper, less reliable hosting.

Certainly! Here’s how I would narrow it down to the three top hosting providers:

Here are three top choices that cater to a range of needs, from budget-friendly options to fully managed solutions:

Bluehost

  • Best for: Small businesses using WordPress or starting out with shared hosting.
  • Why: Bluehost is an excellent all-around choice, particularly for WordPress users. It offers affordable shared hosting plans with solid performance, a free domain for the first year, and 24/7 customer support. The one-click WordPress installation and easy-to-use control panel make it a great option for beginners.
  • Price: Starts from around $2 / month for the first period, renews at $7.99 / month.

SiteGround

  • Best for: Businesses that want to run their site on WordPress while prioritizing reliability, security, and top-notch support.
  • Why: SiteGround is known for its exceptional customer service, fast loading speeds, strong security, and great optimizations for WordPress. It’s an ideal choice if you want a balance of performance and support. SiteGround is kind of a middle-of-the-road solution between classic shared hosting and a fully managed provider.
  • Price: Starts from around $3 / month for the first period, renews at $17.99 / month.

WP Engine

  • Best for: Businesses needing a fully managed WordPress solution.
  • Why: WP Engine is a premium managed WordPress hosting provider that takes care of everything, from security to performance optimization. It’s designed for businesses that want a hands-off experience while ensuring their website runs smoothly and securely. While it’s more expensive than shared hosting options, the peace of mind and robust features it offers can be invaluable for businesses that rely heavily on their WordPress site.
  • Price: Starts at $20 / month – same renewal. Additionally, you get the initial 4 months for free.

These three providers offer a solid mix of affordability, performance, and features, ensuring that you can find the right fit for your business’s specific needs, whether you’re just starting out or need a fully managed hosting solution.

Bringing it all together

Choosing the right web hosting is a foundational step for any small business looking to succeed online. The right hosting provider doesn’t just keep your website up and running; it enhances performance, secures your data, and scales with your growth.

Whether you’re just starting out and need a budget-friendly solution like Bluehost, prioritizing speed and support with SiteGround, or seeking a fully managed WordPress experience with WP Engine, making an informed decision is crucial.

Investing in a reliable hosting provider is about more than just cost – it’s about ensuring your website is fast, secure, and always available to your customers.

Karol K
Karol K

Karol K is a writer, content strategist, Notion aficionado, and WordPress figure-outer with over 20 years of experience around websites, content creation, and optimizing personal productivity processes. With his expertise underpinned by a master's degree in computer science, he authored "WordPress Complete" - the ultimate WordPress handbook for newbies. His work has been published across numerous industry websites.